What is your return/exchange policy?
Learn about your options to return and exchange items.
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Returns and Exchanges
Returns and exchanges at Gardenary.
How do I start a return?
Learn how to start a return request.
When will I get my refund?
Learn how long refunds take to process.
How can I cancel part of my order?
If you wish to cancel a portion of your order after making a purchase, please contact us as soon as possible. Once we receive your request, we will proceed with the cancellation of the specified items and issue a partial refund as long as the item ha
How do I handle a situation when an item is out of stock?
When an item is out of stock, you have the option to either wait for the restock — which may take some time depending on the product — or we can substitute it for another closely related item. For certain popular items that sell out quickly, we work
Are refunds possible if shipping to my location isn't available?
If we are unable to ship to your location due to restrictions, such as international addresses or specific locations within the U.S. like Hawai'i, we will process a refund for your order. The refund will be credited back to the original payment metho