What is your return/exchange policy?Updated 4 days ago

Refund Policy: Physical Products (Books, Tools, Seeds)

We can accept returns within 30 days of purchase. Gardenary reviews all refund requests for physical products and reserves the right to approve or deny them at our sole discretion. All sale and clearance purchases are final and cannot be returned or exchanged.

Please note:

• All returned items must be in new condition with original packaging when applicable.
• Approved returns are issued as store credit, not a refund to your original payment method. Store credit does not expire and is attached to the email address used for the original purchase.
• Customers are responsible for return shipping. We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.
• Store credit is issued after we receive and inspect the returned item. Please allow 5-10 business days after receipt for your store credit to be issued.
• Damaged items: While we take great care in packaging your order, if you receive a damaged item, please send photos of the damage when requesting a return so we can process it appropriately. Damaged items are eligible for a replacement or monetary refund within 30 days of delivery.

Refund Policy: Physical Products (Gift Cards, Booklets, Clothing, Print-on-demand Items, and Sale Items)

All sales are final. No refunds or store credit are issued for these products.

Refund Policy: Physical Products (Trellises and Raised Beds)

We can accept returns within 30 days of purchase. We hope you love your products as much as we do, but we realize that sometimes items just don't work out. We want you to be happy with your purchase.

If you need to return a trellis or raised bed, please note the following:

• Approved returns are issued as store credit, not a refund to your original payment method. Store credit does not expire and is attached to the email address used for the original purchase.
• Customers are responsible for return shipping. We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.
• Items must be returned in their original packaging to qualify for store credit. Store credit will be issued once the returned item is received and inspected. Please allow 5-10 business days after receipt for your store credit to be issued.
• Damaged items: Please send photos of the damage when requesting a return so we can process it appropriately. Damaged items are eligible for a replacement or monetary refund within 30 days of delivery.