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Gardenary Shop Support

Check here for support related to Gardenary products.

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Shipping and Inventory

Shipping and deliveries at Gardenary.

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Cancellations and Order Support

Order cancellations and support at Gardenary.

5 articles
Returns and Exchanges

Returns and exchanges at Gardenary.

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Delivery and Order Issues

Order issues and troubleshooting at Gardenary.

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Payments, Discounts, and Rewards

Payments, discounts, and rewards at Gardenary.

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Account Support

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Articles

Do you ship salad boxes to other locations outside the US?

Currently, we do not offer shipping for our salad boxes to locations outside of the US. We understand the demand for our products globally and we hope to offer international shipping in the future. We appreciate your patience and interest, and encour

What do I do about rust on my trellis?

Gardenary trellises are warranted against rust for three months from the date of purchase. Rusting on a trellis is not a manufacturing defect, but rather a chemical reaction when the metal is exposed to oxygen and water. A detailed explanation of thi

Clearing Browser Cookies

If you are having issues completing your purchase through our Gardenary Shop, please try to clear cookies from your browsers and readding items to your cart. A previously added item may continue to reflect actively in your cart due to the browser his

Nicole Arch Trellis Dimensions

Our Nicole Arch Trellis measures 88" height x 67" width x 15" depth.

Seed Inquiry

You can shop our Gardenary Seeds here

Planting Plans Standalone Product

At this time, we do not offer the Gardenary Planting Plans as a standalone product.

Cancelling Subscription

If you're attempting to change or cancel an order, please visit https://support.gardenary.com/ and click on "Cancel order" as soon as possible to request a cancellation. We'll do our best to assist you. However, it's important to note that we cannot

Nicole Arch Trellis

Our best-selling Nicole Arch Trellis is currently in-stock and ready to ship! Please note, these trellises do sell out quickly; once sold out, you can get your name on our Waiting List for the next restock by clicking 'Notify Me' at the bottom of the

How do I apply a discount code to my Gardenary purchase?

If you've received a discount code for your Gardenary purchase, you can apply it easily during the checkout process. Enter the promo code in the designated field to activate your percentage off discount. Should you encounter any issues or have furthe

What are the recommended dimensions for raised garden beds?

Our recommended dimensions for raised garden beds are 4 feet by 6 feet. This size allows for easy maintenance and adequate growing space for a variety of plants, however, it ultimately depends on what your kitchen garden needs are! Our Gardenary Blog

What do I do if my order was canceled by a third party?

If your order was canceled by a third party platform such as Facebook, please reach out to us promptly. We will investigate the issue internally and aim to provide an update or a solution as expediently as we can. Your satisfaction is important to us

If an item is received incomplete or defective, what steps should I take?

Should you receive an item that is incomplete or defective, such as a trellis missing nuts and bolts or experiencing paint peeling, please contact us immediately. You may be asked to provide photos or additional information. We take such matters seri

Zone Planting Fall Seeds

Our Fall Seed collection features an array of seeds that can be used for most fall gardens, including seeds that can withstand harsher climates! We recommend checking out our blog post, What Does My Gardening Zone Mean?  to gain a deeper understandin

Planter Starter Sizes

While you can grow a great amount within any small space, the size of a recommended planter correlates with what you are hoping to produce within your gardening space. We highly encourage everyone interested in purchasing a raised bed to read this bl

How do I download the free Garden Journal?

If you have purchased the Kitchen Garden Revival book and would like to download the free journal, please reach out to us directly if you encounter any issues after submitting your email. We will help facilitate the process and ensure you receive you

Bees Wax in Cedar Bed

Each kit contains a small amount of beeswax. The reason for this is to help with ease of assembling the pieces and should be applied to the interior corners of the raised garden. To use: Heat 2 oz of beeswax on low with 8 oz of oil. Use a paintbrush