Cancellations and Order Support
Order cancellations and support at Gardenary.
What is your cancellation policy?
Learn when and how you can cancel an order.
What is the cancellation policy for the seasonal planner subscription?
Subscriptions renew automatically unless canceled before the renewal date. Once a subscription is canceled, access to all online content and communities (including the Kitchen Garden Club) will end. Refunds for Seasonal Planners require the return of
Can I edit or add anything to my order?
Learn when and how you can make changes to a recent order.
How do I cancel my order?
Please reach out to [email protected] as soon as possible to request a cancellation. We'll do our best to assist you. However, it's important to note that we cannot make order changes once your order has shipped. If your order has already been sh
How do I track my order?
Learn how to track the status of your order after it's been placed.
How do I report a shipping or fulfillment error?
If you experience a shipping or fulfillment error, such as an incomplete or incorrect order, please reach out to us right away. Our team will promptly investigate and take the necessary steps to make it right. We’re committed to ensuring you receive
What do I do if my order was canceled by a third party?
If your order was canceled by a third party platform such as Facebook, please reach out to us promptly. We will investigate the issue internally and aim to provide an update or a solution as expediently as we can. Your satisfaction is important to us