Learn when and how you can cancel an order.

Orders can be canceled within 24 hours. After this period, we may not be able to cancel your order as it might already be in processing or shipment. Please visit our [Order Management portal] to request a cancellation as soon as possible.

What is your cancellation policy?

Learn when and how you can make changes to a recent order.

Once an order is placed, we are unable to make changes to the order. However, if you need to update your shipping address or contact information, please contact our Customer Experience team immediately after placing your order. We cannot guarantee we are able to make this change, but we will make every attempt to catch it for you before your order ships.

Can I edit or add anything to my order?

If you're attempting to change or cancel an order, please visit support.gardenary.com and click on "Cancel order" as soon as possible to request a cancellation. We'll do our best to assist you. However, it's important to note that we cannot make orde

If you&apos;re attempting to change or cancel an order, please visit <a href="//support.gardenary.com">support.gardenary.com</a> and click on &quot;Cancel order&quot; as soon as possible to request a cancellation. We&apos;ll do our best to assist you. However, it&apos;s important to note that we cannot make order changes once your order has shipped. If your order has already been shipped, please refer to our return policy for further instructions.

How do I cancel my order?

Learn how to track the status of your order after it's been placed.

You will receive a shipping confirmation email with tracking details once the order has shipped. Please allow 2-3 business days for in-stock items and 5-10 days for trellises and raised beds for tracking information to become available. You can email us at support@gardenary.com.<a href="//support.gardenary.com"></a>

How do I track my order?

If you experience a shipping or fulfillment error, such as an incomplete order, please reach out to us immediately. We will investigate the matter and take appropriate action to correct the issue. We strive to rectify any mistakes promptly and ensure

If you experience a shipping or fulfillment error, such as an incomplete order, please reach out to us immediately. We will investigate the matter and take appropriate action to correct the issue. We strive to rectify any mistakes promptly and ensure that you receive the complete order you paid for. We are committed to ensuring your satisfaction and appreciate your support.

How do I report a shipping or fulfillment error?

Prefer to email us? Click here and let us know how we can help. We'll be happy to assist you!

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