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Account Support - Shop
Who do I contact for assistance with the training I purchased?
We are sorry to hear you are having trouble accessing your course. Please follow these steps to access your free or paid courses. Trouble Logging in:. You can also view our Support topics under the headings "KGA & GCC Support" or "Gardenary Course Su
How do I update my email address?
To update the email address associated with your account, please directly make the change within the checkout page. If you need to update your address after you've made a purchase please email us at [email protected]
What to do if I signed up with the incorrect email?
If you inadvertently registered with the wrong email address or wish to change it, simply let us know the correct email, and we will update your account accordingly. Once done, you will be able to manage your order, subscriptions, and access content
Merging Multiple Gardenary Members Accounts
If you’ve accidentally created more than one Gardenary account, we can merge them so that all of your courses, purchases, and access are in one place. To get started, email us at [email protected] with the following:. The email addresses currentl
Clearing Browser Cookies
If you are having issues completing your purchase through our Gardenary Shop, please try to clear cookies from your browsers and re adding items to your cart. A previously added item may continue to reflect actively in your cart due to the browser hi
Planting Plans Standalone Product
At this time, we do not offer the Gardenary Planting Plans as a standalone product. If you joined us in a workshop where Planting Plans were given as a bonus, please email us at [email protected] with the name of the workshop you attended.