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How do I troubleshoot issues with the app not functioning properly?Updated 17 days ago

If you encounter any issues with our app not working properly, please follow these steps:

  1. Remove the app from your device by uninstalling it.
  2. Restart your device with a complete power off and then turn it back on.
  3. Download and reinstall the app from your device's App Store.
  4. Log back into your account and check if the issue is resolved.

If you are accessing our services from a desktop computer and continue to face issues, try logging out, clearing your browser's cache, and then logging back in to see if that resolves the problem.

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