General Support
Podcast Guest / Speaking Requests
Be sure to check out the Grow Your Self podcast and follow along!
I'm having issues getting to a real person, can someone call me?
At this time we do not offer phone support - so email is the best way to get in touch with our team. If Fern, our handy AI assistant, isn't able to answer your questions, simply ask her to send you over to a human agent and she'll transfer you to som
How do I unsubscribe from marketing emails?
You can simply click unsubscribe at the bottom of any of our emails to be removed from our mailing lists. It can sometimes take our software up to 48 hours to completely unsubscribe your account. Please note that if you are currently enrolled in a co
What should I do if I did not receive my planting guides or other course emails?
If you have not received your planting guides or other course-related emails, don't worry. We are diligently preparing and sending out the necessary information as quickly as possible. Keep an eye on your email for updates which will be sent out prio
I'm having trouble signing up due to postal code issues; what should I do?
If you encounter issues during sign-up related to your postal code being incomplete, please share your country and postal code with us so that we can provide the necessary assistance.
What should I do if I receive a 'forbidden' error on the payment page?
We understand it can be frustrating to encounter errors during the payment process. If you see a 'forbidden' message when attempting to access payment links, it may be a temporary glitch. We recommend clearing your browser cookies and attempting the
What to do if the links from an email or social media are not working?
Link functionality issues can be due to several reasons, including technical glitches on our end or device-specific problems. If you encounter a non-working link, we recommend clearing your browser cache, restarting your device, or attempting access
Do I get automatically enrolled in events by entering a contest?
No, you should not be automatically enrolled in any event without your consent. If you find yourself mistakenly enrolled due to a system error, please be assured that our team will take prompt action to correct the situation and unsubscribe you from
What is the stone called in your garden photo and do you have alternatives?
The stone featured in our garden photo is Crushed Granite. If this stone is not available or out of your price range locally, we can suggest alternative stones that bear resemblance to Crushed Granite for your garden. We recommend a stone that is no
How can I find a consultant in my area?
Gardenary has spent years cultivating not just beautiful gardens but also a thriving community of garden consultants through our comprehensive training programs. To search our database of consultants via our directory, please use this link here (http
Nashville Garden Install
At this time, Nicole is not currently accepting new clients. However you can search our Gardenary Directory to find a consultant near you that is a Gardenary Certified Consultant at gardenary.com/businesses. Since not all of our Certified Coaches are
Will you donate to my non-profit, school, or fundraiser?
At this time, Gardenary is not able to donate to local out of state non-profit, school, or other fundraisers. For Nashville or nationwide inquiries, please reach out to [email protected].
Do you accept press, influencer, or partnership inquiries?
We love connecting with fellow gardeners, creators, and organizations! Here's where to direct different types of inquiries:. We review every inquiry but can't guarantee a response to every request given volume. Thanks for thinking of Gardenary!