General Support

Podcast Guest / Speaking Requests

Be sure to check out the Grow Your Self podcast and follow along!.

How do I get started with raised bed gardening?

When you’re ready to start your raised bed gardening journey, we’ve got plenty of resources to help you every step of the way! You can explore a variety of raised bed options on our website—perfect for different spaces, styles, and gardening goals. I

I'm having issues getting to a real person, can someone call me?

At this time we do not offer phone support - so email is the best way to get in touch with our team. If Fern, our handy AI assistant, isn't able to answer your questions, simply ask her to send you over to a human agent and she'll transfer you to som

How do I unsubscribe from marketing emails?

You can simply click unsubscribe at the bottom of any of our emails to be removed from our mailing lists. It can sometimes take our software up to 48 hours to completely unsubscribe your account. Please note that if you are currently enrolled in a co

How do I participate in the live support calls or join online events?

We host many virtual events throughout the year and would love to have you join us next workshop. Our next event is the 2026 Garden Business Builder Workshop which takes place the first week of November. You can sign up HERE to join us in the free ev

How can I check if I am double subscribed to emails or if I am still listed on the business directory?

If you are receiving double emails or suspect any subscription issues, please contact us. We are transitioning to a new platform which might cause such issues. In case of the business directory, if your subscription was mistakenly deactivated, follow

What should I do if I did not receive my planting guides or other course emails?

If you have not received your planting guides or other course-related emails, don't worry. We are diligently preparing and sending out the necessary information as quickly as possible. Keep an eye on your email for updates which will be sent out prio

I'm having trouble signing up due to postal code issues; what should I do?

If you encounter issues during sign-up related to your postal code being incomplete, please share your country and postal code with us so that we can provide the necessary assistance.

What should I do if I receive a 'forbidden' error on the payment page?

We understand it can be frustrating to encounter errors during the payment process. If you see a 'forbidden' message when attempting to access payment links, it may be a temporary glitch. We recommend clearing your browser cookies and attempting the

What to do if the links from an email or social media are not working?

Link functionality issues can be due to several reasons, including technical glitches on our end or device-specific problems. If you encounter a non-working link, we recommend clearing your browser cache, restarting your device, or attempting access

Do I get automatically enrolled in events by entering a contest?

No, you should not be automatically enrolled in any event without your consent. If you find yourself mistakenly enrolled due to a system error, please be assured that our team will take prompt action to correct the situation and unsubscribe you from

How can I identify my climate zone for planting?

We recommend searching "City/Town, State Planting Zone" to find your planting zone based on your location. You can find detailed information regarding climate zones and suitable planting seasons on our blog post. Additionally, we offer a downloadable

What is the stone called in your garden photo and do you have alternatives?

The stone featured in our garden photo is Crushed Granite. If this stone is not available or out of your price range locally, we can suggest alternative stones that bear resemblance to Crushed Granite for your garden.

Garden Consultation Inquiry

Gardenary has spent years cultivating not just beautiful gardens but also a thriving community of garden consultants through our comprehensive training programs. We’ve empowered hundreds of professionals across the country who are ready to help you b

Hire a Certified Consultant near you

Hi! We are thrilled to hear you are interested in hiring a certified Gardenary Consultant for your gardening needs. To search our database of consultants via our directory, please use this link here. Alternatively, if you wish for our team to find yo

Find a Gardenary Consultants

If you are interested in hiring a certified Gardenary Consultant in your area, please fill out the inquiry form and our team will reach out within a few business days of consultants in your area!. Gardenary Consultants Inquiry

How can I find a consultant in my area?

You can search our Gardenary Directory to find a consultant near you that is Gardenary Certified at gardenary.com/businesses. Since not all of our Certified Coaches are listed in the directory, you can also fill out our intake form, where a team memb