Course & Certification Support
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When are Gardenary's online membership calls scheduled?
If you are a current GCC member our support calls are on Mondays at 1:00 PM CST. Your investment includes 12 small group coaching calls where a different topic is presented and discussed each week. The last half of each class is dedicated to Q&A guid
Can I watch a replay if I miss the live workshop?
Yes, if you are unable to attend the live workshop, we will email a replay to you shortly after the event. The replay will be available for a limited time, allowing you the flexibility to watch it at your convenience. Please make sure to check your e
Where can I find recorded session replays and how to contact my regional coach?
In your library hub, you will find a module titled 'Support Calls' where recordings of sessions are archived. These recordings are organized by region and coach, making it easy for you to locate and replay sessions you might have missed. If you need
Where can I find Gardenary Consultant Certification Support Call modules?
To access the Gardenary Consultant Certification Support Call modules please log into your course library HERE. Locate the Module called, Garden Consultant Certification Support Calls. Next, expand the module and locate your class cohort, for example
How can I make garden consulting work for me as a homeschooling parent?
As a homeschooling parent, there are multiple ways to integrate garden consulting into your schedule. Consultations and education can be scheduled around your homeschooling responsibilities, offering flexibility through in-person or virtual sessions.
Do you offer different payment plans for your sessions?
Currently, we only offer one payment plan option for our sessions. We appreciate customer feedback and will consider additional plans for future sessions.
What steps should I take to request a refund for a Gardenary course?
If you find the Gardenary course isn't meeting your expectations and you are within the return window, you may request a refund by reaching out to our team for the steps needed to start that process. While we'd love to know if there's anything we can
Do Gardenary courses come with lifetime access?
Yes, many Gardenary courses come with lifetime access to the course materials. Once you sign up and purchase a course, you should be able to revisit the content any time in the future through the course platform's library, such as the one on Kajabi.
Can I get gardening advice for different geographical locations?
Gardenary provides courses like the Kitchen Garden Academy, covering various climates and locations. For the 6 weekly coaching calls for Kitchen Garden Academy, students are broken out into different regions based on climate. We aim to continue expan
Free Course (trouble with login)
To access your free course, simply click the 'forgot password' button https://www.gardenarymember.com/login on the course login page and you will receive an email from Kajabi to reset your password. If you'd prefer to have our team manually reset you
How can I check if my balance for Gardenary courses has been paid off?
Upon reaching out, our team will review your account and provide you with a confirmation on whether all payments have been completed or if a balance remains outstanding on your course. It's essential to stay informed about your payment progress to en
How do I cancel my subscription and will I still have access after cancellation?
If you are within the refund period following enrollment and wish to cancel your subscription, simply reach out to our support team and we will review the cancellation request as well as provide next steps to cancel. Once your subscription has been c
Are there ways to pay off the balance of my Gardenary course ahead of time?
Indeed, if you're inclined to pay the balance of your Gardenary course ahead of schedule, we provide a pay off link that reflects and deducts your previous payments. Once you complete the payment using this link, it's crucial to inform us so we can t
How do I pause my Gardenary payments and what happens with future access to the course?
While we do not recommend pausing your program as it takes away from the community and educational resources provided during the duration of the class such as the live support calls. We recognize that life can be rather unexpected at times and are he
How many payments are left on my Gardenary payment plan?
Curious about the status of your payment plan? Reach out and we'll inform you regarding the number of installments you've completed and the quantity remaining. We understand the importance of budgeting, so we maintain transparent records to help mana
What is the policy for refunds or cancellation after enrolling in a Gardenary course?
If you're reconsidering your participation in a Gardenary course, you may request cancellation or a refund if within the refund window following enrollment. Please communicate your decision and understand that while we can't always guarantee a refund
How can I access the gardening course materials and resources I've paid for?
To access the gardening course materials, you will need to log in using your email at the provided Gardenary Login link. At the bottom of the login screen, you can select Forgot Password to reset your password, if forgotten. An email from Kajabi will
Will I be notified about new Gardenary classes as a lifetime member?
As a lifetime member, you will have access to content for the courses you've enrolled in, which includes the upcoming class recordings added to your library hub. Although attendance in live sessions for new cohorts may not be available, you will be a
How do I get certified and added to the site as a Gardenary consultant after completing the training videos?
Once you have completed your GCC coursework and met all requirements for certification, please apply for your certificate using the link below:. GCC Certification Application
What do I need to do if I am interested in a gardening scholarship?
At this time, we are not accepting applications for Gardenary scholarships. Stay tuned for emails regarding any future scholarship opportunities you might be eligible for.
When should I expect a refund after completing the form for it?
Refunds are processed within 7 business days after completing the form. Our team will contact you to follow up. We appreciate your patience and will be in touch with eligibility and next steps.
I am unable to download my course's workbook. What should I do?
If you are experiencing difficulties downloading your course's workbook, please confirm the email address that you have used to sign up for the class, and also specify the exact workbook you’re trying to download. This will facilitate our ability to
How do I join the Facebook community group after enrolling in a course?
Welcome to our family of learners! Upon enrolling in one of our courses, such as the Kitchen Garden Academy, you'll be invited to join our dedicated Facebook community group. This group serves as a hub for support and networking with fellow enthusias