My order was marked delivered but isn't hereUpdated 4 months ago

If no one is home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbors/building management who may have collected the package for you.

On some occasions, packages may be marked as delivered but take additional time to arrive.

If you still are unable to locate the package within 48 hours, please reach out to the carrier. If you need additional assistance, please report your order issue to us for further assistance.