Gardenary Course and Membership Library Support

Find information about Gardenary courses. Please view the KGA & GCC section for information about those programs.

Articles

What course is best for me?

We are thrilled to hear of our interest in our Gardenary courses! We currently offer selected standalone courses available on a rolling basis as well as live cohorts with doors to enrollment offered multiple times a year. GCC: The Garden Coach Certif

What is the policy for refunds or cancellation after enrolling in a Gardenary course?

At Gardenary, we strive to provide high-quality online content, resources, and training to support your growth and success. Please review our refund policy carefully before making a purchase. Digital Products & Online Courses:. All purchases of digit

How do I access content I have purchased if the website is unresponsive or the link is broken?

You can access your content on our Gardenary Members website or through the Kajabi App available on both Apple or Android. If you are using the app, please note that the app can sometimes be glitchy in comparison to our webpage, as most apps are. Ple

How can I reset my password?

If you are having trouble resetting your password or did not receive a default password, don't worry! You can reset your password but hitting the Forgot Password button on the Gardenary Members Login Site. This will send a reset email to your inbox f

What to do if I signed up with the incorrect email?

If you inadvertently registered with the wrong email address or wish to change it, simply let us know the correct email, and we will update your account accordingly. Once done, you will be able to manage your order, subscriptions, and access content

How do I troubleshoot issues with the app not functioning properly?

If you encounter any issues with our app not working properly, please follow these steps:. If you are accessing our services from a desktop computer and continue to face issues, try logging out, clearing your browser's cache, and then logging back in

Merging Multiple Gardenary Members Accounts

If you’ve accidentally created more than one Gardenary account, we can merge them so that all of your courses, purchases, and access are in one place. To get started, email us at [email protected] with the following:. The email addresses currentl

Course Content Is not Visible

I am sorry to hear you are unable to view your course materials. Please reach out to [email protected] so a team member can look into this further for you.

How do I return my online course?

Learn how to cancel your membership.